01-01-24 LO

  1. The recipient of this document is responsible for ensuring any relevant information contained within is communicated to site and project management teams.
  2. It is the clients responsibility to advise our team of any health and safety, access or other site requirements prior to accepting our quote.
  3. Prior to our team’s arrival, the areas requiring installation must be cleared completely of vulnerable furniture, decorations, wall hangings, valued property, other trades and construction materials, allowing for clear access to the substrates (Walls & Ceiling). 
  4. Any immovable furniture, fittings or finished floors should be reported by the customer in writing before or at the time of accepting this quotation and confirmation provided that these areas and or items shall be suitably protected by others ahead of our installation commencing.
  5. All finished floors and surfaces likely to be affected by our works must be protected by others. It is assumed that protective coverings are fit for purpose and in place prior to our arrival onsite. Please get in touch if you require advice on protective materials.
  6. It is presumed that our operatives will be able to work unobstructed on a room by room basis. Any delays resulting from failure to adequately prepare the workspace prior to our arrival will be chargeable at a rate of £475.00 plus vat per operative, per extra day required due to the delay(s).
  7. We require 48 hours notice to reschedule any booked installations. Abortive costs will apply at a rate of £475.00 plus vat per operative if we are informed with less than 48hours notice or if we arrive to site that is not considered ready.
  8. Unless agreed upfront our operatives will not start work in a room that cannot be completed in full. There will be additional charges for any rooms where the installation work must be phased.
  9. In the event that a project cannot be completed in a single visit please bear in mind remobilisation time will be determined by our scheduled availability at the time. Regular updates will be emailed to the identified site and project managers on our availability throughout the duration of our works.
  10. Prior to our arrival, the substrates (Walls & Ceilings) must be prepared, level, checked for flatness, and in a suitable condition to allow for the installation to be carried out. Any adjustments to our installation aimed at compensating for defective substrates will be chargeable.
  11. All papered surfaces such as lining paper must be removed prior to our arrival and Installation of any fitted furniture or units must be delayed until after our installation is complete unless it has been discussed or agreed in writing  beforehand.
  12. The areas ideally should be in an undecorated state and any damaged plaster areas made good. Where decoration of the substrates (Walls & Ceilings) has already been completed, then the customer acknowledges that our work is considered as a wet trade and any decorated substrates (Walls & Ceilings) will require further decoration / making good at their own cost once our works are complete. 
  13. Any suspended ceilings should have sufficient pattresses installed to provide fixing points for our mouldings. Please get in touch if you need advice on the placement of pattressing.
  14. Deliveries may take place ahead of our installation team. Adequate and clear space close to the work area must be made available for safe storage of materials. Whilst materials are stored onsite any damages caused by others may be chargeable. For phased installs any materials left onsite must be kept safe while we are absent from site, if this cannot be guaranteed we should be informed so collection can be arranged for safe storage at our workshop until continuation of our works.
  15. Where applicable the customer shall be responsible for appointing a qualified electrician to isolate the electrical supply and carry out the removal of any light fittings. Any sockets, alarm sensors or general obstructions to the mouldings due to be installed must be moved by the relevant trade ahead of our team’s arrival.
  16. Our quotation assumes that the client shall provide at no charge access to fresh water and electrical supply, adequate lighting, safe storage for materials and equipment, access for deliveries, and free use of onsite disposal facilities where applicable. 


  1. All fitted mouldings remain the property of British Mouldings until full payment is received.
  2. Our operatives standard working day is 8 hours. Out of hours work will be chargeable pro-rata at a 50% premium.
  3. Rectification of any damages sustained to our work by others during or after installation will be chargeable.
  4. We reserve the right to charge interest on late payments at a rate of 10% above the Bank of England base rate.
  5. Any additional leftover materials onsite beyond the scope of this quote remain the property of British Mouldings and collection will be arranged unless otherwise agreed.
  6. British Mouldings is a trading style of Decorative Mouldings UK Ltd (Company Number 11175315) Registered in England and Wales – Registered office address 8 Hurricane Way, Norwich, United Kingdom, NR6 6EY. VAT number 287498042