Terms and Conditions
Our Terms and Conditions are made up of our websites Terms of Use and Sale of Goods policies. Please ensure you review the correct document depending on whether you are a business customer or general consumer.
It is assumed that by using our website and placing any orders that you accept our Terms and Conditions.
Terms of Use
These documents govern your use of our website. By continuing to use our website you accept these terms.
Sale of Goods
These documents govern the sale of any goods purchased on our website.
Complaints
Decorative Mouldings UK Ltd is a member of the Norfolk Trusted Trader scheme. Norfolk Trusted Trader offers independent dispute resolution. We will endeavour to resolve any customer disputes fully and fairly through our own internal processes. In the event of a complaint not being resolved we will write a final letter to you called a ‘deadlock’ letter. This letter signals that we have reached the end of our internal complaints procedure and that you may now progress your issues to independent dispute resolution through Norfolk Trusted Trader.
For more information please go to the Norfolk Trusted Trader website www.norfolk.gov.uk/trustedtrader and follow the link to ‘Trusted Trader disputes’. You can access Norfolk Trusted Trader Terms and Conditions from this link.
