British Mouldings will be closed from 25th December and will reopen again on 5th January - Any orders placed during this time will be processed from January 5th.

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Please note: British Mouldings Will be closed between 24.12.24 and 02.01.25

Website Terms of Use

Last updated: 1 June 2006

Please read these Website Terms of Use carefully before using our website.

These terms govern your use of the British Mouldings website (“Our Site”). By using Our Site, you confirm that you accept these terms and agree to comply with them. If you do not agree to these terms, you must not use Our Site.

These terms apply whether you are using Our Site as a consumer, business user or otherwise.

Purchases made through Our Site are subject to separate terms as explained below.

1. Information about us

Our Site is owned and operated by Decorative Mouldings UK Ltd, trading as British Mouldings.

Decorative Mouldings UK Ltd is registered in England and Wales under company number 11175315.

Registered and trading address:

British Mouldings
Decorative Mouldings UK Ltd
8 Hurricane Way
Norwich
Norfolk
NR6 6EY

VAT number: 287498042

Telephone: 01603 980 444

Email: info@britishmouldings.co.uk

2. Other terms that may apply

These Website Terms of Use govern the use of Our Site. They do not govern the purchase of Goods from us.

Other policies and terms may apply depending on how you use Our Site and whether you purchase from us, including our:

  • Privacy Policy;

  • Cookie Policy;

  • Consumer Terms of Sale;

  • Consumer Returns & Refunds Policy;

  • Business Terms of Sale; and

  • Business Returns & Refunds Policy.

If you purchase Goods wholly or mainly for purposes outside your trade, business, craft or profession, our Consumer Terms of Sale and Consumer Returns & Refunds Policy apply.

If you purchase Goods wholly or mainly for purposes relating to your trade, business, craft or profession, our Business Terms of Sale and Business Returns & Refunds Policy apply.

The terms governing a purchase take precedence over these Website Terms of Use in relation to the sale, supply, delivery, cancellation or return of Goods.

3. Changes to these terms

We may update these Website Terms of Use from time to time.

The version that applies to your use of Our Site will be the version published on Our Site at the relevant time.

We recommend checking this page periodically for changes.

Changes to these Website Terms of Use do not retrospectively alter the terms of a Contract already formed for the purchase of Goods.

4. Changes to Our Site

We may update, change, suspend or withdraw all or part of Our Site from time to time.

We do not guarantee that Our Site, or any particular Content or feature on it, will always be available or uninterrupted.

We may restrict access to some parts of Our Site where reasonably necessary, including for maintenance, security or operational reasons.

5. Accessing Our Site

Access to Our Site is provided free of charge, although this does not include any Goods or paid services purchased through it.

You are responsible for making the arrangements necessary to access Our Site, including your internet connection, device and software.

You are also responsible for ensuring that anyone who accesses Our Site through your internet connection is aware of these Website Terms of Use and complies with them.

6. Accounts

Where Our Site allows you to create an account, you must ensure that the information you provide is accurate and kept reasonably up to date.

You are responsible for keeping your account credentials and password confidential.

You must not allow another person to use your account without your permission.

If you know or suspect that someone else has obtained unauthorised access to your account, you should change your password where possible and contact us promptly.

We may suspend or disable an account where we reasonably believe that:

  • these Website Terms of Use have been breached;

  • the account is being used unlawfully or fraudulently;

  • the security of the account or Our Site may be at risk; or

  • suspension is otherwise reasonably necessary to protect us, another user or Our Site.

Personal information associated with accounts is handled in accordance with our Privacy Policy.

Where you wish to close or delete an account, please contact us or use any account-management functionality made available through Our Site.

The retention and deletion of personal information following account closure will be handled in accordance with our Privacy Policy and applicable law.

7. Contact forms and communications

Our Site may provide contact forms, enquiry forms, live chat or other methods of communicating with us.

You must not use these facilities to send or submit material which:

  • is unlawful, fraudulent, threatening, abusive, defamatory or deliberately offensive;

  • infringes another person’s intellectual property, privacy or other legal rights;

  • contains malicious software, viruses or harmful code;

  • impersonates another person or misrepresents your identity or authority;

  • promotes or facilitates unlawful activity; or

  • is otherwise reasonably likely to cause harm to us, Our Site or another person.

Information submitted through Our Site will be handled in accordance with our Privacy Policy.

8. Intellectual property rights

Unless otherwise stated, we are the owner or authorised licensee of the intellectual property rights in Our Site and the Content published on it.

This includes, where applicable, text, photographs, product imagery, graphics, illustrations, designs, logos, video, software, website layout and other Content.

Those rights are protected by copyright, trade mark and other intellectual property laws.

You may view Our Site and print or download reasonable extracts for your own personal or internal business reference.

You must not, without our prior written permission:

  • reproduce or republish substantial parts of Our Site;

  • commercially exploit Content taken from Our Site;

  • modify Content taken from Our Site in a way that is misleading;

  • use our photographs, product imagery, designs, branding or other protected Content for commercial purposes;

  • remove copyright, trade mark or other ownership notices; or

  • represent our Content as your own.

Nothing in these terms prevents use of Content where that use is expressly permitted by law.

Where permission is required, please contact us.

9. Product images, information and website Content

We take reasonable care to ensure that information published on Our Site is accurate and useful.

However, general website Content may change from time to time and may not always reflect every circumstance relevant to a particular property, project or installation.

Product images are provided to help illustrate our products. Differences in screen settings, photography, lighting and the handmade nature of fibrous plaster products may affect how products appear on screen.

Specific contractual information concerning Goods purchased from us is governed by the applicable Consumer Terms of Sale or Business Terms of Sale.

Nothing in this section limits any rights or remedies relating to Goods which are faulty, not as described or otherwise do not conform to the applicable Contract.

10. Advice and installation information

General information, guides, articles, FAQs and other Content on Our Site are provided for general information.

Fibrous plaster products can be heavy and fragile, and their suitability, fixing and installation can depend on factors including the product, substrate, structure, location and condition of the property.

General website Content should not be treated as structural, engineering or other specialist professional advice.

Where appropriate, you should obtain advice from a suitably competent installer, contractor or other professional before ordering, altering or installing Goods.

If you are unsure about a British Mouldings product, please contact us before ordering or installation.

Nothing in this section limits any responsibility we have expressly accepted under a separate Contract, including where British Mouldings has separately agreed to provide installation or other professional services.

11. User Content and reviews

Where Our Site allows users to submit reviews, comments, photographs or other material (“User Content”), you remain responsible for the User Content you submit.

You must have the right to submit that User Content and it must not:

  • be unlawful, defamatory, threatening, abusive or misleading;

  • infringe another person’s intellectual property rights;

  • infringe another person’s privacy or other legal rights;

  • contain malicious software or harmful material; or

  • falsely suggest an association with or endorsement by another person or organisation.

You retain ownership of intellectual property rights you hold in your User Content.

By submitting User Content for publication on Our Site, you grant us a non-exclusive, royalty-free licence to use, reproduce, display, adapt and publish that User Content to the extent reasonably necessary to operate, administer and promote Our Site and British Mouldings.

We may moderate, refuse, edit or remove User Content where we reasonably consider that it breaches these terms, applicable law or the rights of another person.

Views expressed by other users are their own and do not necessarily represent the views of British Mouldings.

12. Links to Our Site

You may link to Our Site provided that you do so fairly and lawfully and do not damage or take unfair advantage of our reputation.

You must not create a link in a way that falsely suggests an association, approval or endorsement by British Mouldings where none exists.

You must not use our logos or trade marks as part of a link without our prior written permission.

You must not frame or embed Our Site within another website without our prior written permission.

We may withdraw permission to link to Our Site where reasonably necessary.

13. Third-party websites

Our Site may contain links to websites operated by third parties.

These links are provided for information or convenience only.

Unless we expressly state otherwise, we do not control or endorse third-party websites and are not responsible for their content, availability, security or privacy practices.

You should review the terms and policies applying to any third-party website you visit.

14. Acceptable use

You must use Our Site only for lawful purposes.

You must not:

  • use Our Site fraudulently or unlawfully;

  • attempt to gain unauthorised access to Our Site, its servers, databases or connected systems;

  • interfere with the proper operation or security of Our Site;

  • deliberately introduce viruses, malware or other harmful material;

  • carry out a denial-of-service or distributed denial-of-service attack;

  • attempt to scrape, harvest or extract data from Our Site by automated means where doing so breaches applicable law or our rights;

  • use Our Site to infringe the rights of another person; or

  • use Our Site in a way that could damage, disable or materially impair it.

We may suspend or terminate access where we reasonably believe these requirements have been breached.

Serious misuse of computer systems may constitute a criminal offence and may be reported to the appropriate authorities.

15. Viruses and security

We take reasonable measures to maintain the security of Our Site, but we cannot guarantee that Our Site will always be completely secure or free from viruses, malware or other harmful material.

You are responsible for using appropriate security measures on your own devices, systems and software.

You must not knowingly introduce malicious or technologically harmful material to Our Site.

16. Our responsibility for website use

This section applies to the use of Our Site. Liability relating to the purchase, supply, delivery, return or installation of Goods or services is governed by the applicable Terms of Sale or other relevant Contract.

Nothing in these Website Terms of Use excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Consumers

If you are a consumer, we are responsible for loss or damage suffered by you which is a foreseeable result of our breach of these Website Terms of Use or our failure to use reasonable care and skill.

We are not responsible for loss or damage that is not foreseeable.

If defective digital Content supplied by us damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, your rights under applicable law are not affected.

Our Site is provided for domestic, private and business users, but where you are acting as a consumer we are not responsible under these consumer provisions for business losses arising from your use of Our Site.

Business users

If you are using Our Site for purposes relating to your trade, business, craft or profession, then, to the extent permitted by law, we exclude liability for:

  • loss of profit;

  • loss of sales or revenue;

  • loss of business or contracts;

  • business interruption;

  • loss of anticipated savings;

  • loss of business opportunity, goodwill or reputation; and

  • indirect or consequential loss,

arising solely from your use of, inability to use, or reliance on general Content on Our Site.

Nothing in this section affects liability arising under a separate Contract for Goods or services.

17. Personal information

We process personal information in accordance with our Privacy Policy.

Our use of cookies and similar technologies is explained in our Cookie Policy.

Please refer to those policies for further information about how personal information is collected, used and protected.

18. Communications from us

Where you have an account or have provided us with contact details in connection with an enquiry, order or service, we may send you communications that are reasonably necessary to administer your account, enquiry, order or relationship with us.

Marketing communications will be handled in accordance with applicable data protection and electronic marketing laws.

Where applicable, you can unsubscribe from marketing communications using the unsubscribe method provided or by contacting us.

Unsubscribing from marketing does not prevent us from sending service messages that are necessary in connection with an order, enquiry, account or other transaction.

19. Suspension and termination

We may suspend or terminate your access to Our Site or particular features where we reasonably believe that:

  • you have materially breached these Website Terms of Use;

  • your use of Our Site is unlawful or fraudulent;

  • your use presents a security risk;

  • your conduct materially interferes with Our Site or other users; or

  • suspension is otherwise reasonably necessary to protect our rights, systems or users.

Any rights and obligations which by their nature are intended to continue after termination will continue to apply.

20. Transfer of these terms

We may transfer our rights and obligations under these Website Terms of Use to another organisation, for example in connection with a sale, transfer or restructuring of our business.

Any transfer will not reduce any mandatory legal rights you have.

21. Severability

If any provision of these Website Terms of Use is found to be unlawful, invalid or unenforceable, that provision will be treated as modified to the minimum extent necessary or, where necessary, removed.

The remaining provisions will continue in effect.

22. No waiver

If we do not immediately enforce a provision of these Website Terms of Use, that does not mean that we have waived our right to enforce it later.

23. Third-party rights

Unless expressly stated otherwise, these Website Terms of Use do not give any third party a right to enforce them.

24. Governing law and jurisdiction

These Website Terms of Use are governed by English law.

If you are a consumer, you will retain the benefit of any mandatory legal protections applicable to you. Nothing in these terms removes or reduces those rights.

If you are a consumer, proceedings relating to these Website Terms of Use may be brought in the courts having jurisdiction under applicable law.

If you are a business user, the courts of England and Wales will have exclusive jurisdiction over disputes arising out of or in connection with these Website Terms of Use.

25. Contact us

If you have any questions about these Website Terms of Use, please contact:

British Mouldings
Decorative Mouldings UK Ltd
8 Hurricane Way
Norwich
Norfolk
NR6 6EY

Email: info@britishmouldings.co.uk
Telephone: 01603 980 444